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Do I have to submit samples or photos to support my complaint?

Depending on the reasons for your complaint, we will ask you in the complaint form to send us photos or sample copies attesting the defect.

Please send the samples to:

Onlineprinters GmbH 
Qualitätsmanagement 
Rudolf-Diesel-Straße 10 
91413 Neustadt a. d. Aisch 
Germany

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