Shipping information

We do not deliver to: Gibraltar, Guernsey, Isle of Man, Jersey, Channel Islands, British sovereign territories on Cyprus.

• Production and delivery times
• Shipping methods 
  • Free standard shipping  
• Additional shipping options 
  • White label shipping 
  • 15 kg parcels 
• General information
• Weight calculator 
• Overview of shipping costs

Production and delivery times

You can select a possible delivery date on the product page. Production times, shipping methods and public holidays have already been considered here. The production will start as soon as we have all relevant data – from payment to the final artwork. The date until which we require your artwork is specified in the delivery date section. If you have chosen the advance payment, make sure to observe this for your urgent orders, because the production starts only after the receipt of payment.  

If files have to be transmitted to us again before printing due to discrepancies or errors such as missing bleed, this may lead to delays. If you have created the design of your selected product online, it will be automatically forwarded to us for ordering.

Shipping methods

Free standard shipping 

Standard shipping to an address in the UK will be handled by DPD and is free for all products in our online shop. Depending on the product ordered, we may ship your parcels with other shipping partners in individual cases. 
Shipping time: approx. 2 working days

Additional shipping options

White label shipping 

Upon request, your order will be sent in discreet packaging with no logos or branding that indicate Onlineprinters as the manufacturer. Choose the "neutral sender" option to have your printed products sent with an unbranded, white shipping label inside the UK without extra costs. The invoice will be sent to the e-mail address specified in your customer account.

15 kg parcels 

We send parcels weighing up to 30 kg with standard shipping. For a small surcharge, you can choose to have your order shipped in lighter parcels weighing up to 15 kg in the shopping cart during check-out. These parcels are easier to handle.  The weight of a product is displayed on the respective product page and during check-out separately for each order item. The costs are indicated in the shipping tables below.

General information

• Working days are from Monday through Friday, not Saturday, Sunday and bank holidays.

• Each order item is prepared for shipping individually immediately after completion and is sent to the specified shipping address. An order will not be shipped collectively.

• Shipping to parcel lockers and parcel shops is not possible.

• Very heavy or bulky consignments (on pallets) may also take up to 6 working days longer.

• Shipping is carbon neutral. Our shipping partners have adopted internal measures to reduce carbon emissions and offset the remaining emissions through certified climate projects within the scope of emissions trading.